Start a conversation about elder abuse

You can help someone experiencing elder abuse by starting the conversation with them.

  • Invite them to talk in a place where they are alone and safe.
  • Take their concerns seriously and listen to what they have to say.
  • Let them know the abuse is not their fault.
  • Let them know about the Elder Abuse Helpline and other services that can offer confidential help.
  • Help them with transport, appointments and a place of refuge if they feel unsafe.
  • Respect their right to make their own decisions and understand they may not be ready to take action.
  • If they don’t want to talk, reassure them that you will stand by them, and will be ready to talk or help, when they ask.
  • Don't be critical or make negative comments about the abusive person.
  • Don't confront the abuser about their behaviour as this may escalate the risk of harm to all.
  • If you witness violence, or are worried the older person is at immediate risk, call police immediately on triple zero (000).

Find information about more support services available.