Queensland Productivity Commission service delivery inquiry

QPC Inquiry into service delivery in remote and discrete Aboriginal and Torres Strait Islander communities

About the Inquiry

In September 2016, the Queensland Government announced the Queensland Productivity Commission (QPC) would inquire into service delivery in remote and discrete Aboriginal and Torres Strait Islander communities. The Inquiry was announced in response to concerns expressed by Indigenous leaders that the level of investment in all services (federal, state and non-government) was not delivering higher outcomes for members of their communities.

The QPC was asked to consider investment in remote and discrete Indigenous communities and what works well, and why, with a view to improving outcomes for Aboriginal and Torres Strait Islander people.

Read the final QPC report: Service delivery in remote and discrete Aboriginal and Torres Strait Islander communities (PDF).

The QPC Inquiry Recommendations

The QPC Inquiry final report and recommendations are based on extensive consultation with more than 500 stakeholders and remote and discrete Indigenous communities in Queensland.

The QPC Inquiry final report shows examples of good service delivery that can be built upon but most stakeholders agree that there are opportunities to improve how services are designed, funded and delivered that will work towards better outcomes for Aboriginal and Torres Strait Islander Queenslanders.

The QPC Inquiry final report provides 22 recommendations and proposes a substantial reform agenda for policy and service delivery that includes structural reform, service delivery reform and economic reform, to be supported by capacity and capability building of all stakeholders, and timely and transparent transfer of data to measure performance and evaluation.

The Queensland Government Response to the QPC Inquiry

The Queensland Government makes a long-term commitment to work with the 19 remote and discrete Aboriginal and Torres Strait Islander communities, their leaders and Mayors and other stakeholders to implement the intent of the reform agenda proposed by the QPC.

The Queensland Government has provided its response to the final report (PDF, 521 KB).